Privacy Policy

01Information We Collect

The information Nexdo collects depends on which features you choose to use.

1.1Account Information

When you create a Nexdo account, we may collect information such as:

• Name
• Email address
• Account identifier
• Profile information
• Authentication information
• Subscription status
• Preferences and settings

If you sign in through Apple, Google, or another identity provider, we receive the information that provider makes available according to the permissions you grant.

1.2Tasks and Productivity Information

When you create or manage tasks, Nexdo may process information including:

• Task titles and descriptions
• Due dates
• Priority
• Reminders
• Notes
• Projects
• Categories
• Completion status
• Recurring-task settings
• Scheduling preferences

This information is used to provide task management, reminders, scheduling, prioritization, AI recommendations, and related features.

1.3Calendar Information

If you connect a supported calendar or grant Nexdo calendar permissions, Nexdo may access information such as:

• Event titles
• Date and time
• Duration
• Availability
• Location
• Attendees
• Event notes
• Calendar identifiers

We use calendar information to provide features such as:

• Daily and weekly planning
• Conflict detection
• Available-time recommendations
• Task scheduling
• Appointment creation
• Reminders
• Daily briefings
• AI scheduling recommendations

Nexdo does not require access to your calendar unless you choose to enable features that need it. Whenever practical, Nexdo may process scheduling information locally on your device or minimize the information transmitted to external systems.

1.4Contacts

If you give Nexdo permission to access contacts, we may process information such as:

• Contact name
• Phone number
• Email address

For example, if you create the task “Call Damien at 10 AM,” Nexdo may use your contacts to determine which Damien you intended.

We do not use your address book to build advertising profiles or market to your contacts.

1.5Email Information

If you connect an email account, Nexdo uses it only to send the messages you ask it to send.

With Gmail, Nexdo has send-only access. It sends the Important Moments greetings and shopping-list emails you write, approve or schedule, from your own address. Nexdo cannot read, search, summarize or delete your email, and does not access your inbox, threads or attachments.

For the messages Nexdo sends for you, we process:

• Recipient
• Subject
• Message content
• Date and time
• Delivery status

1.6Voice and Audio

If you use Nexdo’s voice features, we may process:

• Audio you provide
• Speech transcripts
• Voice commands
• AI conversation context

Voice information may be transmitted to service providers that assist Nexdo with speech recognition, speech generation, or AI processing. Unless we specifically disclose otherwise and obtain any consent required by law, Nexdo does not use your private voice recordings to identify you biometrically.

1.7AI Assistant Content

When you interact with Nexdo’s AI features, we may process:

• Your prompts
• Relevant task information
• Relevant calendar context
• Relevant email or contact information when necessary
• AI responses
• Feedback you provide about AI responses

Nexdo seeks to send only the information reasonably necessary to fulfill your request.

1.8Actions You Ask Nexdo to Perform

Nexdo may allow you to request actions such as:

• Creating a task
• Creating or changing a calendar event
• Calling a contact
• Preparing or sending an email
• Preparing or sending a message
• Scheduling an appointment
• Contacting a business
• Creating reminders
• Rescheduling tasks

Where appropriate, Nexdo will request your confirmation before taking an external action. For example, for a task such as “Call Damien at 10:00 AM,” Nexdo may ask whether you want to initiate the call before doing so. Permissions and confirmation requirements may vary depending on your device, operating system, and integration provider.

1.9Device and Usage Information

We may automatically collect certain technical information, including:

• Device type
• Operating system
• Application version
• IP address
• Approximate location derived from IP address
• Language
• Time zone
• Crash reports
• Performance information
• Feature usage
• Interaction events
• Diagnostic logs

We use this information primarily to operate, secure, troubleshoot, and improve Nexdo.

When you view our website pages inside the Nexdo app, usage events such as page views and button taps are sent to Firebase / Google Analytics through the app, to help us understand how these pages are used.

1.10Payment Information

If you purchase a Nexdo subscription, payments may be processed by:

• Apple
• Google
• Stripe
• Another authorized payment provider

Nexdo generally does not receive your full payment-card number. We may receive information such as your subscription tier, transaction identifier, billing status, renewal status, and purchase history.

02How Nexdo Uses Information

We may use information to:

• Create and maintain your account
• Provide Nexdo features
• Synchronize tasks and calendars
• Generate reminders
• Detect schedule conflicts
• Recommend available time
• Prioritize tasks
• Provide daily and weekly briefings
• Generate AI responses
• Process voice commands
• Perform actions you request
• Integrate with third-party services
• Provide customer support
• Detect fraud or abuse
• Maintain security
• Diagnose problems
• Improve product reliability
• Develop new features
• Process subscriptions
• Comply with legal requirements

03Our AI Privacy Principles

3.1AI Uses Only Relevant Context

When possible, Nexdo limits AI processing to information relevant to the request. For example, if you ask “When am I free tomorrow afternoon?”, the AI does not need your entire historical calendar.

3.2Your Private Content Is Not Public Data

Your tasks, calendar events, email content, contacts, and private AI conversations remain your information.

3.3AI Training

We may use aggregated or de-identified information to improve reliability, understand feature usage, and improve the Services where permitted by law.

3.4Third-Party AI Providers

Nexdo may use third-party artificial intelligence, speech, infrastructure, or technology providers to process requests. We require providers to process information according to our instructions and applicable contractual and legal requirements. We seek to provide only information reasonably necessary to perform the requested function.

Nexdo’s AI provider is OpenAI, accessed through the OpenAI API. Content sent through the API is not used to train OpenAI’s models, and Nexdo has not opted in to share data with OpenAI for training.

3.5AI May Make Mistakes

AI-generated information may occasionally be:

• Incorrect
• Incomplete
• Outdated
• Misinterpreted
• Inappropriate for a particular situation

Users should review important information before relying upon it. Nexdo should not be relied upon for emergency, medical, legal, financial, or other high-stakes professional decisions.

04User Approval for Actions

A core feature of Nexdo is helping users move from task to action.

Nexdo may recommend or prepare an action based on your instructions. For certain actions involving external communication or meaningful changes, Nexdo may require confirmation before execution.

Call

“Call Damien.”

Email

“Send Damien the project update.”

Message

“Text John that I’ll be 15 minutes late.”

Calendar

“Move tomorrow’s appointment to 3 PM.”

Nexdo may display the intended action and request approval before performing it. You remain responsible for reviewing actions before approval.

05Third-Party Integrations

Nexdo may integrate with services such as:

• Apple Calendar
• Google Calendar
• Microsoft Outlook
• Gmail
• Apple Contacts
• Communication services
• Mapping services
• AI providers
• Authentication providers

When you connect another service, its privacy policy and terms may also apply. You can disconnect integrations through Nexdo or, where applicable, through the third-party provider.

Google User Data

If you connect Google Calendar, Nexdo accesses the names and identifiers of your calendars and the events on calendars you own. We store a copy of those events on our servers to show your schedule, detect conflicts and help plan your day. If you turn on adding scheduled items to your calendar, Nexdo creates, updates and deletes the events you schedule in Nexdo.

If you connect Gmail, Nexdo sends the messages you write, approve or schedule, from your address: Important Moments greetings and shopping-list emails. Through Google, Nexdo can only send these messages. It cannot read, search or delete your Gmail.

When you use AI features and have agreed to AI processing, the calendar details needed to answer your request are sent to our AI provider, OpenAI, to produce that answer. These details are the titles and start and end times of the relevant events. OpenAI does not use this data to train its models. Nexdo does not use Google user data to develop, improve or train generalized AI or machine-learning models.

We do not sell Google user data or use it for advertising. We do not share it except with service providers needed to run these features, to comply with law, or as part of a business transfer with notice to you. Our staff do not read Google user data unless you ask us to (for example for support), it is needed for security, or the law requires it.

You can disconnect Google at any time in Account › Settings, which removes our access. Deleting your account deletes the stored copies.

Nexdo’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

06How We Share Information

Nexdo does not sell your personal information for money.

Service Providers

We may use companies that provide:

• Cloud infrastructure
• Database hosting
• Authentication
• Artificial intelligence
• Speech recognition
• Notifications
• Analytics
• Customer support
• Email delivery
• Communications
• Payment processing
• Error monitoring

They may process information only as necessary to provide services to Nexdo and subject to appropriate contractual restrictions.

Integrations You Authorize

When you tell Nexdo to interact with another service, information may be transmitted to that service.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with law
• Respond to lawful legal process
• Protect users
• Investigate fraud
• Protect our rights
• Prevent security threats

Business Transfers

If Nexdo participates in a merger, acquisition, financing, restructuring, or sale of assets, information may transfer as part of that transaction, subject to applicable law.

07We Do Not Sell Your Personal Data

08Data Security

We use administrative, organizational, and technical safeguards intended to protect information. These may include:

• Encryption in transit
• Encryption at rest where appropriate
• Access controls
• Authentication controls
• Logging
• Network security
• Restricted employee access
• Security monitoring
• Secure development practices
• Vendor security reviews

No internet-connected system can guarantee absolute security.

09Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Fulfill the purposes described here
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security

When you delete your account, we will delete or de-identify personal information according to our retention procedures unless retention is legally required. Information may remain temporarily in encrypted backups before being deleted according to our backup lifecycle.

10Your Privacy Controls

Depending on applicable law, you may have the right to:

• Access personal information
• Correct personal information
• Delete personal information
• Export your information
• Restrict certain processing
• Object to certain processing
• Withdraw consent
• Disconnect integrations
• Revoke device permissions

You can also control many permissions through your device, for example: iPhone Settings › Nexdo › Calendars / Contacts / Microphone / Notifications. Revoking a permission may cause associated Nexdo features to stop functioning.

11Account Deletion

Users should be able to delete their Nexdo account directly from the application. Upon a valid deletion request, we will begin deletion of associated personal information, subject to legally required retention periods.

12Children

Nexdo is not directed to children under 13. We do not knowingly collect personal information from children under 13 without legally required parental authorization. If we discover that such information was collected improperly, we will take reasonable steps to delete it. Different age requirements may apply depending on the user’s country.

13California Privacy Rights

California residents may have rights under applicable California privacy law, including the right to:

• Know what personal information is collected
• Request access
• Request correction
• Request deletion
• Receive information about disclosures
• Opt out of certain sale or sharing practices
• Not be discriminated against for exercising privacy rights

As stated above, Nexdo does not sell private productivity information for money. Requests may be submitted to support@nexdoapp.com. Additional verification may be required.

14Users Outside the United States

If Nexdo is offered internationally, your information may be processed in countries other than the country where you live. Where required, Nexdo will use legally recognized safeguards for international transfers. Residents of jurisdictions such as the European Economic Area, United Kingdom, and Switzerland may have additional rights under applicable law.

15Changes to This Policy

We may update this Privacy Policy as Nexdo evolves. If material changes are made, we may notify you through the Nexdo application, email, our website, or another appropriate mechanism. The updated effective date will appear at the top of this policy.

16Contact Us

Questions about privacy can be sent to: